Privacy Policy
Last modified: February 15, 2025
Introduction
Welcome to ReplyBase . Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including our website and AI-powered email marketing automation tools.
By accessing or using ReplyBase, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
Information We Collect
We collect different types of information to provide and improve our services:
a. Personal Information
- Name, email address, phone number
- Billing information (payment details, billing address)
- Business-related information (company name, industry)
b. Usage Data
- IP address, device type, browser type
- Pages visited, time spent on the website
- Email interactions (open rates, click rates)
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, track engagement, and improve our services. You can manage cookie settings through your browser.
How We Use Your Information
We use the collected information for:
- Providing, maintaining, and improving our services
- Personalizing user experience and customer support
- Processing payments and subscriptions
- Sending updates, marketing communications, and security alerts
- Preventing fraud and ensuring platform security
How We Share Your Information
We do not sell user data. However, we may share information with:
- Service Providers: Third-party vendors for payment processing, analytics, and customer support
- Legal Compliance: If required by law or to protect our rights and users’ safety
- Business Transfers: In case of mergers, acquisitions, or asset sales
Data Security
We implement security measures, including encryption, secure servers, and access controls, to protect your data from unauthorized access, alteration, or loss. However, no online system is 100% secure.
Your Rights and Choices
Depending on your location, you have rights regarding your data, including:
- Accessing, updating, or deleting your information
- Opting out of marketing emails
- Requesting data portability
To exercise your rights, contact us at support@replybase.co
International Data Transfers
If you access our services from outside the U.S., your data may be transferred to and processed in the U.S. or other countries with different data protection laws.
Third-Party Links and Services
Our website may contain links to third-party services. We are not responsible for their privacy practices. Please review their policies before using their services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. The “Last Updated” date will reflect any changes. We encourage you to review it regularly.
Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Email: support@replybase.co