Terms and conditions

Last modified: February 15, 2025

  • Introduction
  • Eligibility
  • Account Registration
  • Acceptable Use
  • Subscription and Payment
  • Service Availability
  • Intellectual Property
  • Termination
  • Limitation of Liability
  • Governing Law/Dispute Resolution
  • Changes to These Terms
  • Contact Information

Introduction

Welcome to ReplyBase. These Terms and Conditions govern your use of our services, including our website, AI-powered email marketing automation tools, and other related offerings.

By accessing or using ReplyBase, you agree to these Terms. If you do not agree, you may not use our services.

Eligibility

To use our services, you must be at least 18 years old and have the authority to enter into a legal agreement.

Account Registration

  • You must provide accurate and complete information during registration.
  • You are responsible for maintaining the security of your account credentials.
  • You must notify us immediately of any unauthorized access to your account.

Acceptable Use

You agree not to:

  • Use our platform for spam, phishing, or fraudulent activities
  • Upload harmful or illegal content
  • Reverse-engineer or attempt to bypass security measures
  • Violate any applicable laws or regulations

Subscription and Payment

  • Our services are available on a subscription basis with different pricing tiers.
  • Payments are processed securely via third-party providers.
  • Subscription fees are non-refundable unless stated otherwise.

Service Availability

We aim to maintain 99.9% uptime but do not guarantee uninterrupted service. Downtime may occur due to maintenance or unforeseen issues.

Intellectual Property

  • ReplyBase retains ownership of all intellectual property, including AI models, algorithms, and branding.
  • Users retain ownership of their content but grant ReplyBase a limited license to use it for providing services.

Termination

We reserve the right to suspend or terminate your account for violations of these Terms, non-payment, or misuse of our platform.

Limitation of Liability

To the fullest extent permitted by law, ReplyBase is not liable for:

  • Any direct, indirect, incidental, or consequential damages
  • Loss of data, profits, or business interruptions

Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes will be resolved through arbitration in Bengaluru.

Changes to These Terms

We may update these Terms from time to time. The updated Terms will be effective upon posting. Continued use of the platform signifies acceptance.

Contact Information

For any inquiries regarding these Terms, contact us at:
Email: support@replybase.co