AI review management for HVAC contractors. Respond to every review while you're on the job, get more referrals, and dominate your local service area.
7-day free trial. No credit card required.
When a homeowner's AC dies in July, they Google 'HVAC near me' and call the first company with 4.5+ stars and recent reviews. If your last review is 3 months old, you don't get the call.
You can't respond to a Google review when you're 20 feet up diagnosing a compressor failure. By the time you remember, it's been 2 weeks and the review is buried.
Summer and winter are slammed. Spring and fall are slow. Your review volume mirrors this — long gaps with no reviews make your profile look inactive.
HVAC work is expensive and customers often have sticker shock. A $4,000 furnace replacement generates more price complaints than compliments, even when the work is perfect.
Connect your Google, Yelp, and Facebook listings. Every review from every platform flows into a single HVAC business dashboard.
ReplyBase learns how you communicate and generates 3 response options that sound like you wrote them. Pick one in a single tap.
Your reply goes live on Google or Facebook immediately. No copy-pasting, no switching tabs, no forgetting to follow up.
“Called at 9pm on a Saturday when our AC died. They had someone here by 10:30pm and the system was running by midnight. Fair price for emergency service. Danny was professional and explained everything. Lifesaver!”
Karen, Danny told me about your Saturday night call and I'm glad we could get you cool again fast. Emergency calls are what we train for — nobody should suffer through a summer night without AC. Thanks for trusting us with it, and please don't hesitate if you ever need anything. We're here 24/7. — Steve, Owner
AI generates responses while you're installing a furnace. Open the app on your phone between jobs, tap a response, done. Under 10 seconds per review.
After completing an install or repair, text the homeowner a review link. Best conversion happens 2-4 hours after service when they're enjoying their working system.
See how your reviews track with seasonal demand. Identify slow months and run proactive review campaigns to maintain fresh reviews year-round.
Add a QR code to your invoices and service receipts. Every completed job becomes a review opportunity.
Monday morning email: new reviews, rating trend, seasonal comparison, and which service types generate the best reviews.
Track 3 nearby HVAC companies. See their pricing complaints, response times, and what homeowners value most.
I was losing emergency calls to competitors with better Google ratings. ReplyBase got me from 4.1 to 4.6 in one cooling season. The SMS campaigns after service calls are a game-changer — my review volume tripled.
Founding-customer testimonial from beta. We're swapping in real names + photos as customers approve their consent forms.
ReplyBase Pro is $49/mo. Starter is $29/mo. 7-day free trial — no card required. See full pricing →
| Feature | ReplyBase | BrightLocal | EmbedSocial |
|---|---|---|---|
| Starting price | $29/mo | $59/mo | $29/mo |
| AI response generation | ✓ | — | Limited |
| Review management included | ✓ | Top tier only | ✓ |
| SMS review requests | ✓ | — | — |
| QR code review funnel | ✓ | — | — |
| Competitor monitoring | ✓ | ✓ | — |
| One-click reply posting | ✓ | ✓ | ✓ |
| White-label for agencies | ✓ | ✓ | Limited |
| Built for HVAC contractors | ✓ | — | — |
No. The entire dashboard is mobile-friendly. Most HVAC contractors use ReplyBase from their phone between service calls. The Managed plan ($149/mo) auto-responds to every review without any action from you.
Yes. Set up recurring SMS campaigns before your busy seasons. Pre-load customer lists from your completed jobs and schedule review requests to keep reviews flowing even during slow months.
The AI generates responses that acknowledge the cost concern while explaining the value — equipment quality, warranty, expertise, and the cost of doing it right. It never sounds defensive or dismissive.
It's designed for exactly your situation. The Starter plan at $29/mo handles everything a 1-5 person HVAC shop needs. You'll spend less than 5 minutes per week managing reviews.
Yes. The AI persona adapts to any trade. During setup, specify your trade and specialties, and the AI generates trade-specific responses.
We check every 2 hours automatically. You can also trigger an instant sync from your phone anytime.
We're a few weeks into public launch. Our founding HVAC contractors are why we ship every day. Try Pro free for 7 days — we answer every email.
Start your free trial7 days free. No credit card. Cancel anytime.