AI review management for property management companies. Respond to tenant and prospect reviews professionally, protect your portfolio's reputation, and win more leases.
7-day free trial. No credit card required.
A detailed review about maintenance delays, pest issues, or management responsiveness sits on your Google listing for years. Every prospective tenant reads it during their apartment search.
Between maintenance requests, lease renewals, tenant communications, and owner reports, crafting thoughtful review responses for 5-20 properties is simply not feasible.
Happy tenants rarely leave reviews. Frustrated tenants write novels. Your Google rating naturally trends negative without proactive review generation.
If you manage 10 properties, you have 10 Google listings, potentially 10 Yelp pages, and 10 Facebook pages to monitor. The surface area is enormous.
Connect your Google, Yelp, and Facebook listings. Every review from every platform flows into a single property management company dashboard.
ReplyBase learns how you communicate and generates 3 response options that sound like you wrote them. Pick one in a single tap.
Your reply goes live on Google or Facebook immediately. No copy-pasting, no switching tabs, no forgetting to follow up.
“Maintenance takes forever. I submitted a request for a leaking faucet 3 weeks ago and nobody has come. I've called twice and gotten voicemail both times. The apartment itself is nice but the management is unresponsive.”
Lisa, I sincerely apologize for the delay on your faucet repair. Three weeks is not acceptable, and I take full responsibility. I've personally escalated your work order to our maintenance supervisor, and someone will be reaching out to you today to schedule a time that works. Please call me directly at (714) 555-0200 if you don't hear from us by end of day. We're going to make this right. — David, Property Manager
AI generates responses that acknowledge maintenance failures, lease disputes, and management issues without admitting legal liability. Redirects to direct resolution.
Send new tenants a review request 30 days after move-in — when they're settled and happy. Time the ask before any maintenance issues arise.
See reviews for all your properties in one view. Filter by property, rating, topic (maintenance, management, amenities, noise), and response status.
Place in building lobbies and leasing offices. Happy tenants and prospects leave Google reviews. Unhappy tenants submit private feedback.
Branded weekly digest you can forward directly to property owners. Shows review activity, rating trends, and reputation metrics per property.
Track competing buildings in your market. See what renters love and hate about nearby properties. Use insights in your leasing conversations.
We manage 14 properties across Orange County. Before ReplyBase, our average rating was 3.2 and we were losing lease-ups to newer buildings. Six months in, we're at 4.1 average and our vacancy rate dropped 22%. The weekly reports make my owner calls so much easier.
Founding-customer testimonial from beta. We're swapping in real names + photos as customers approve their consent forms.
ReplyBase Pro is $49/mo. Starter is $29/mo. 7-day free trial — no card required. See full pricing →
| Feature | ReplyBase | BrightLocal | EmbedSocial |
|---|---|---|---|
| Starting price | $29/mo | $59/mo | $29/mo |
| AI response generation | ✓ | — | Limited |
| Review management included | ✓ | Top tier only | ✓ |
| SMS review requests | ✓ | — | — |
| QR code review funnel | ✓ | — | — |
| Competitor monitoring | ✓ | ✓ | — |
| One-click reply posting | ✓ | ✓ | ✓ |
| White-label for agencies | ✓ | ✓ | Limited |
| Built for property managers | ✓ | — | — |
Yes. Connect all your property Google listings during setup. The dashboard has a property switcher and you can view all reviews across properties or filter by individual building.
The AI never admits fault, makes promises about specific outcomes, or references lease terms. It acknowledges the concern and redirects to a private channel. For reviews mentioning legal threats, it flags them as 'high urgency' so you can involve your attorney if needed.
On the Agency plan, you get fully branded reports with your company logo and colors. Forward them directly to owners — they'll look like they came from your management firm.
Each property Google listing is one 'location'. Volume pricing: 1-5 locations at $25/each, 6-20 at $22, 21-50 at $19, 51+ at $15. A 14-property portfolio at $22/each = $308/month.
We currently integrate with Google, Yelp, and Facebook. ApartmentRatings and Apartments.com monitoring is planned. We'll notify you when it's available.
No setup fees. No contracts. Start with a 7-day free trial. Cancel anytime.
We're a few weeks into public launch. Our founding property managers are why we ship every day. Try Pro free for 7 days — we answer every email.
Start your free trial7 days free. No credit card. Cancel anytime.