Turn your Yelp critics into your best marketing

One bad Yelp review costs you $8,000/year

Harvard Business School research shows a one-star increase on Yelp leads to 5-9% revenue growth. A single unanswered negative review can cost a restaurant thousands in lost covers.

Weekend rushes mean Monday review pileups

Your busiest nights generate the most reviews. By Monday morning, you have 8-15 reviews waiting — some negative, some glowing — and no time to address them before the lunch rush.

You're on 3 platforms with 3 logins

Google, Yelp, and Facebook each require separate logins, separate notification settings, and separate response workflows. Most owners just stop checking.

Your responses sound the same

After the 200th 'Thank you for your kind words!' reply, your responses become invisible. Customers — and Google's algorithm — notice when every reply is copy-paste.

All reviews, one place

Connect your Google, Yelp, and Facebook listings. Every review from every platform flows into a single restaurant dashboard.

AI writes your response

ReplyBase learns how you communicate and generates 3 response options that sound like you wrote them. Pick one in a single tap.

Posted instantly

Your reply goes live on Google or Facebook immediately. No copy-pasting, no switching tabs, no forgetting to follow up.

“Food was decent but the service was painfully slow. We waited 25 minutes for drinks and over an hour for our entrees. The waiter seemed overwhelmed. Not sure I'd come back at that pace.”

Marcus, thank you for being honest with us. There's no sugarcoating it — an hour wait for entrees isn't the experience we want anyone to have. We were short-staffed that evening, but that's our problem to solve, not yours. I've added a second server to our weekend floor rotation starting this week. If you're willing to give us another shot, I'd genuinely love for you to see the difference. — Tony, Owner

3 response options per review

Professional, warm, or brief. Each one references specific dishes, servers, or experiences mentioned in the review. Never generic.

Post-meal text campaigns

Collect customer phone numbers at the register or via your POS. Send a personalized review request 2 hours after their meal.

Multi-platform dashboard

Google, Yelp, and Facebook reviews side-by-side. Filter by rating, platform, or response status. See what diners mention most — food, service, ambiance, price.

Table tent QR codes

Generate branded QR codes for table tents and receipts. Happy diners go straight to Google. Unhappy diners give you private feedback before it goes public.

Review-to-social graphics

Turn your best 5-star reviews into beautiful Instagram-ready graphics. One click generates a branded image with the review text and stars.

Spy on competitor restaurants

Track 3 nearby restaurants. See what their customers love and hate. Identify menu items or service elements where you can differentiate.

We pull your Yelp reviews into the dashboard automatically. For posting replies, Yelp doesn't offer an API — so we copy your response to clipboard and open the exact review on Yelp for you to paste it in one click. Google and Facebook replies post directly.

Yes. Our Agency plan supports multiple locations with a location switcher dashboard. Perfect if you run 2-5 locations. Volume pricing starts at $22/location/month.

ReplyBase flags suspicious reviews (no review text, new accounts, extreme language) and helps you draft responses that address the review while subtly signaling to other readers that it may not be legitimate.

Absolutely. The Managed plan ($149/mo) auto-responds to every review in your voice. You just review the weekly report. The AI handles the volume.

Print QR codes on table tents, receipt holders, or at the host stand. When customers scan, they see a quick satisfaction check. Happy diners go to Google. Unhappy diners fill out a private form. Your servers can even mention it: 'If you enjoyed your meal, scan here to let us know!'

All data is encrypted at rest and in transit. We use Supabase (enterprise-grade PostgreSQL) with row-level security. We never share your review data with third parties.