AI review management for salons and spas. Respond beautifully to every review, collect more testimonials, and make your online reputation as polished as your work.
7-day free trial. No credit card required.
Your best work shows in photos and mirror reveals, but prospective clients decide based on written reviews. A stunning portfolio means nothing if your Google rating is 3.9.
A detailed review about a botched balayage or a reaction to product sits at the top of your listing. New clients see it first — and book somewhere else.
Between clients, you have 5 minutes to sanitize, prep, and check in the next appointment. Responding to reviews falls to the bottom of the priority list.
Salon reviews are emotional. Clients share deeply personal feelings about their appearance. Responses need to be warm, empathetic, and genuine — not robotic.
Connect your Google, Yelp, and Facebook listings. Every review from every platform flows into a single salon dashboard.
ReplyBase learns how you communicate and generates 3 response options that sound like you wrote them. Pick one in a single tap.
Your reply goes live on Google or Facebook immediately. No copy-pasting, no switching tabs, no forgetting to follow up.
“I've been going to Lena for 3 years and she is an absolute artist. Went in for a major color change (dark brown to honey blonde) and she nailed it without destroying my hair. The salon is gorgeous, the vibe is relaxing, and I always leave feeling like a million bucks.”
Ashley, this made Lena's entire week! She put so much thought into your transition plan to protect your hair health through the lift, and hearing that you love the result makes it all worth it. We're so glad the salon feels like your happy place — because that's exactly what we want it to be. See you at your next appointment! — Jade, Owner
AI generates responses that match the emotional tone of salon conversations. References specific services, stylists, and transformations mentioned in reviews.
Send a review request 2 hours after their appointment — right when they're getting compliments on their new look from friends and family.
See which stylists generate the most reviews and highest ratings. Identify which services (color, cuts, extensions) get the best feedback.
Place a QR code at each styling station. Clients scan while admiring their new look — peak satisfaction moment.
Turn glowing reviews into branded Instagram graphics. Share testimonials with before/after context to attract new clients.
Monday email with new reviews, stylist leaderboard, trending topics (color, cuts, experience), and action items.
The QR code at our styling stations was genius. Clients scan right after seeing their new look in the mirror — peak happiness. Our review volume went from 3/month to 12/month. And the AI responses sound exactly like something I'd write.
Founding-customer testimonial from beta. We're swapping in real names + photos as customers approve their consent forms.
ReplyBase Pro is $49/mo. Starter is $29/mo. 7-day free trial — no card required. See full pricing →
| Feature | ReplyBase | BrightLocal | EmbedSocial |
|---|---|---|---|
| Starting price | $29/mo | $59/mo | $29/mo |
| AI response generation | ✓ | — | Limited |
| Review management included | ✓ | Top tier only | ✓ |
| SMS review requests | ✓ | — | — |
| QR code review funnel | ✓ | — | — |
| Competitor monitoring | ✓ | ✓ | — |
| One-click reply posting | ✓ | ✓ | ✓ |
| White-label for agencies | ✓ | ✓ | Limited |
| Built for salons | ✓ | — | — |
Yes. During setup, you describe your communication style and share phrases you commonly use. The AI learns your voice. Clients won't be able to tell the difference.
On the Agency plan, you can set up sub-accounts for each stylist or location. Each stylist can see and respond to reviews that mention them specifically.
The AI generates responses that acknowledge the concern without throwing anyone under the bus. It redirects to a private conversation so you can resolve the issue offline.
Select any 4-5 star review, click 'Create Social Post', and ReplyBase generates a branded 1080x1080 image with the review text, star rating, and your salon logo. Download and share directly to Instagram.
Currently, you enter customer phone numbers manually or upload a CSV. We're building direct integrations with booking platforms — if you use one, let us know and we'll prioritize it.
Yes — 7 days free with full Pro features. No credit card required.
We're a few weeks into public launch. Our founding salons are why we ship every day. Try Pro free for 7 days — we answer every email.
Start your free trial7 days free. No credit card. Cancel anytime.